Support

Need help with Bellmade? We're here for you.

Email us at

admin@bellmade.app

We typically respond within 24 hours.

Frequently Asked Questions

How do I delete my account?

Open the Bellmade app and go to Settings → Account → Delete Account. This will permanently delete your account and all associated personal data. This action cannot be undone.

How do I manage my subscription?

If you subscribed through the App Store or Google Play, manage it in your device's subscription settings. If you subscribed on the website (Stripe), email admin@bellmade.app and we'll send you a billing-portal link. If you subscribed through another platform, please contact us.

How do I cancel my subscription?

Store subscriptions: cancel in App Store or Google Play settings. Website subscriptions: email admin@bellmade.app for the Stripe billing portal. Your access continues until the end of the current billing period.

Can I subscribe on the website if I already pay in the App Store or Google Play?

Don't. App Store, Google Play, and the website are separate billers. Buying Unlimited here while a store subscription is still active charges you twice. If that happens, email admin@bellmade.app — we'll refund the website purchase unless you specifically want to keep web billing (then cancel the store subscription instead).

I paid on the web but don’t have Unlimited in the app

Sign up or log in with the exact email you used at checkout. Sign in with Apple’s “Hide My Email” / Private Relay address will not match. If you think you mistyped your email at checkout, email admin@bellmade.app.

I forgot my password. How do I reset it?

On the login screen, tap "Forgot password?" and enter your email address. You'll receive a link to reset your password. If you signed up with Apple or Google, use those sign-in options instead.

How do I request my personal data?

You can request a copy of your personal data or ask us to correct or delete it by emailing admin@bellmade.app. See our Privacy Policy for full details on your rights.